PRESS RELEASE – For Immediate Release 

Service Electric Selects Incognito Software Systems and General Datatech to Deliver Next-Generation DOCSIS Provisioning Solution

Bethlehem, PA – September 24, 2025 – Service Electric Cable TV (SECTV), the nation’s first cable television company and a leading provider of broadband internet in eastern Pennsylvania and western New Jersey, has partnered with Incognito Software Systems and General Datatech (GDT) to implement Incognito’s industry-leading DOCSIS provisioning solution.

“As technology continues to evolve, it was critical for us to replace our legacy DOCSIS provisioning platform with a proven, future-ready solution,” said John M. Walson, President of SECTV. “Incognito stood out as the clear choice thanks to their leadership in this space, extensive experience, and responsive North American-based support.”

Through this deployment, SECTV is now leveraging Incognito’s Broadband Command Center, a carrier-grade platform designed to support end-to-end device provisioning and management. The solution enhances service reliability and security, accelerates the rollout of multi-play services, streamlines operations, and improves the subscriber experience by enabling automatic, accurate configuration of devices across all vendors, firmware versions, and DOCSIS standards.

“We are proud to support SECTV’s drive for broadband innovation with proven solutions that simplify provisioning and accelerate service delivery,” said Gary Knee, CEO of Incognito. “This partnership reflects our commitment to helping service providers deliver reliable connectivity and outstanding experiences to their customers.”

“Partnering with Incognito and GDT ensures that our customers will benefit from best-in-class broadband technology and a superior service experience,” added Walson. “This investment is part of our ongoing commitment to deliver the highest-quality connectivity to the communities we serve.”

Visit Incognito at SCTE TechExpo 2025, booth H1035, to see these solutions in action and learn more about how Incognito can help drive operational value for your company. Request a meeting today.

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